Shipping, Refunds, & Returns

Shipping
We ship Australia Wide. Please allow between 2 - 7 business days for order processing, shipping, and delivery.

Returns 
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item MUST be in the same condition that you received it.

To start a return, please contact us at info@daughtersroom.com 

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

If more than 15 business days has passed since we’ve approved your return, please contact us at info@daughtersroom.com